TY  - CONF
AB  - Conversational Agents (CA) have become one of the common user interfac
es in many online domains. In this paper, we ask whether users have a 
preference about the personality of CAs, and whether this preference c
hanges depending on the length and type of the tasks CAs are used for.
 In an online study (N = 410), we investigated three different CA pers
onalities (introvert, extrovert, and non-personified) in four differen
t tasks with different natures and lengths (teaching, booking, todo, a
nd weather). Most of the participants preferred to interact with a con
versational agent (introvert or extrovert) as opposed to a non-personi
fied interface, regardless of their own personality. Results suggested
 that this preference may be task dependent: when CA’s goal was to pro
vide information, participants preferred an extrovert agent. We did no
t observe a difference between the preference for introvert and extrov
ert agents when the task’s goal was to complete an assignment. 
AU  - Roy, Quentin
AU  - Ghafurian, Moojan
AU  - Li, Wei
AU  - Hoey, Jesse
C3  - Proceedings of the 9th International Conference on Human-Agent Interac
tion
DA  - 2021/11//
C2  - 2021
ID  - Roy2021_tasks_and_ca
PB  - Association for Computing Machinery
SN  - 9781450386203
SP  - 174-182
TI  - Users, Tasks, and Conversational Agents: A Personality Study
UR  - https://doi.org/10.1145/3472307.3484173
ER  -